Festival du Voyageur Frequently Asked Questions
• Are day passes valid any day I choose?
No. There are 8 different Day Passes that will correspond to each of Voyageur Park’s 8 days of public programming. You’ll have to choose the day you want to attend when buying your ticket.
• Is there a limit to the amount of tickets being sold?
Yes. To better manage the flow of visitors at Voyageur Park, reduce the length of line-ups and offer an enjoyable experience to our festivalgoers, there are limit to the number of Voyageur Passes and Day Tickets sold. We strongly encourage festivalgoers to buy their passes or tickets in advance.
• Where can I buy tickets?
You can purchase tickets online, at the Festival du Voyageur office (233 Provencher Blvd.) or at the Voyageur Park box office (limited amount depending on sales).
• Can I purchase tickets at the gate?
Yes, but with new limits to the amount of tickets sold, it is conceivable that certain days could sell-out. To guarantee admission to the festival, we strongly encourage festivalgoers to buy their passes in advance.
• Do children get in for free?
Children 5 and under are admitted free of charge. Tickets for children 6-12 years old are $10 for the Voyageur Pass or $5 for the day.
• Are refunds available?
No. All sales are final. There are no exchanges nor returns. The passes are non-transferrable and are not redeemable for cash.
• What if I’ve lost my tickets?
If passes are lost, stolen or destroyed they cannot be replaced.
• I purchased a day ticket – can I come and go as I please from and to Voyageur Park all day?
You may come and go as you please to and from Voyageur Park, but your ticket is only scannable once. To be able to re-enter the park, you must first visit the information centre to get a special day pass bracelet which will allow you re-entry.
• Where can I park?
You can either use our free shuttle and park for free, or use the Voyageur Park parking lot for $10.
• How much is parking at Voyageur Park?
Parking at Voyageur Park is $10.
• Is bike parking available?
Bike parking is located near the main entrance. Festival du Voyageur is not responsible for the damage or loss of property.
• Can I park overnight?
Yes, you may park overnight at Voyageur Park. However, you will only be able to retrieve your car at 9:30 a.m. the next day as the gates to the park will be closed until then for security reasons. Please note that all vehicles need to be picked up the next day.
• The Voyageur Park parking lot is full. What do I do?
Please use our free shuttle service or park on the street in the neighbourhood.
• Are there free parking spots for people with reduced mobility?
Yes, free parking is offered and reserved parking is available at Voyageur Park for people with reduced mobility. Please present yourself at the parking office for further directions.
• How does the free shuttle service work?
Festival du Voyageur offers a free shuttle service, provided by Beaver Bus Lines, in order to alleviate the traffic issues around Voyageur Park and to enhance our visitor’s experience. Please see our Shuttle service page for the shuttle map and schedule.
• What is the shuttle schedule?
The shuttle schedule is as follows:
February 14 – 5:30 p.m. to midnight
February 15 – 9:30 a.m. to midnight
February 16 – 9:30 a.m. to midnight
February 17 – 9:30 a.m. to 7 p.m.
February 20 – 5:30 p.m. to midnight.
February 21 – 5:30 p.m. to midnight
February 22 – 9:30 a.m. to midnight
February 23 – 9:30 a.m. to 5 p.m.
* Final pick-up when Voyageur Park closes **
The shuttle will pass approximately every 30 minutes at each of the designated stops.
• What are the shuttle stops?
The designated park and ride stops are as follows:
1 – Free Parking at the Centre LaVérendrye (614, Des Meurons Street)
2 – Free Parking at the University of Saint-Boniface (200, Cathedrale Avenue – Entrance Despins Street)
3 – Free Parking at the Centre culturel franco-manitobain (340, Provencher Boulevard)
4 – Free Parking behind Caisse Financial Group (no shuttle stops)
5 – Paid Parking in front of The Canadian Museum for Human Rights
6 – Paid Parking at the CityPlace Underground Parking
7 – Paid Parking at the Festival du Voyageur Park (Corner of St-Joseph and Hébert Streets)
• When does the last shuttle leave Voyageur Park?
The last shuttle leaves Voyageur Park when the park closes.
How should I dress?
Festival du Voyageur is a winter festival and February in Winnipeg can sometimes be cold. Make sure you check the weather before coming to Voyageur Park and dress accordingly. Wearing several layers is a great idea since you’ll be spending time outside as well as in warm heated tents.
Where can I buy Festival du Voyageur merchandise?
Festival du Voyageur merchandise is available by clicking here, at the Festival du Voyageur office boutique at 233 Provencher Blvd. and in our souvenir tent at Voyageur Park.
Can I access Voyageur Park during School Program activities?
The park is closed to the public during the day on February 15, 19, 20, 21 and 22 for the Great-West Life School Program. Please visit the park during public hours!
How do I become a volunteer?
If you would like to volunteer for Festival du Voyageur click here for all the details and the registration form.
How can I become a historical interpreter in Fort Gibraltar?
Please contact Colin Mackie at 204-258-2566 or by e-mail at [email protected]/
What should I do if I’ve lost an item at the festival?
The Festival du Voyageur’s lost and found is located at the 233-ALLO Information Centre at Voyageur Park. Please drop off any found items at the 233-Allo information centre. All items found by park staff or brought to the information centre are noted and registered. If you’ve lost an item, contact 204-233-2556. All items are kept for a period of one month at our office (233 Provencher Blvd.) and can be claimed during our office hours.
Can I bring my pet to Voyageur Park?
Although Festival du Voyageur staff are proud pet lovers, no pets are allowed on the Voyageur Park grounds for safety and sanitary reasons, unless it is a service animal.
Can we bring our toboggan?
Toboggans are allowed in the park but not inside tents. Festival du Voyageur is not responsible for lost or stolen toboggans. You cannot use your own toboggan on the slide at Voyageur Park. Toboggans and helmets will be provided on site. Please be aware of the following safety rules pertaining to the use of toboggan slides at Voyageur Park:
Use of slide is done at your own risk
Children 12 or under must be supervised by an adult
The use of a helmet is mandatory for persons who are under 18 years of age. Helmets are available on site.
• What are the Voyageur Park entrance conditions?
For your safety, we reserve the right to check the contents of all bags and beverage containers brought on to the site.
- No alcohol or drugs, weapons or glass;
- No pets other than service animals, including in Voyageur Park and tents.
- Passes or daily tickets will be confiscated and patrons will be removed from the festival site for disruptive behavior.
- Last admission to Voyageur Park is 60 minutes prior to the closing time.
- Your experience may be captured either on video or by photo. Festival du Voyageur inc. reserves the right to use these photos and videos for promotional purposes only.
• Where is the First Aid trailer?
Canadian First-Aid Training offers first aid and CPR services. They will be on site in Voyageur Park for the duration of the Festival.
Please call 911 in case of emergency.
• I lost my child in the Park! What do I do?
All lost children are escorted to the 233-ALLÔ Information Centre, where Festival staff will follow our lost child protocol and offer assistance in locating parents.
• Can I smoke on-site?
Smoking is prohibited inside all tents and within Fort Gibraltar walls and cabins. Please be respectful of those around you.
Smoking cannabis is prohibited at Festival du Voyageur.
• What are the toboggan slide safety rules?
The safety of our patrons is important to us. Please be aware of the following safety rules pertaining to the use of toboggan slides at Voyageur Park:
- Use of slide is done at your own risk o Children 12 or under must be supervised by an adult
- The use of a helmet is mandatory for persons who are under 18 years of age. Helmets are available on site.